Pauls Blog

It is relocation time – the ServWise Australian operations centre is moving, from Albury NSW to Melbourne VIC.

What does this mean to our customers? Actually, there should be no impact at all to service. Both sites will be operational concurrently for a small overlap period and we have our northern hemisphere op centre of course, but zero-impact is achieved in the main by keeping op centre dependencies to a minimum. As the critical ServWise infrastructure is housed in data-centres seperately frop ops, it can be conceivably managed and monitored from anywhere at any time.

The impact behind the scenes is clear and present though, but just the usual stuff. The new site needs cabling and other fit-out work done, and in an attempt to streamline things and hopefully get some coordination going between parties, we are having a single day for surveys for the cabling guys, internet provision, flooring, painting etc and utilities. Hopefully getting them all together we can get an agreement on how to proceed, so as to avoid cable guys carving holes in newly painted walls and painters not spilling paint on new carpet. Of course, they all say that they should do their part first

Furniture will be relocated to the new site from the old pretty quickly, but will need some basics there to get it all up and running so we can operate from both. And duplication of routing/switching and some server infrastructure. All fairly basic, but it still needs to be done, tested and solid.

All in all it will be great to be back in Melbourne. I was based out of there prior to the incarnation of ServWise and I am looking forward to being back amongst it all.