GUIDE to setting up customer accounts under your reseller account in DotNetPanel

This is a Step by Step beginners guide on how to setup user accounts under a reseller account in DotNetPanel.

Below is a short description of each action with a link to articles hosted by DotNetPanel that contains screen-shots and additional instructions. Please be aware that the external instructions are aimed at DotNetPanel administrator accounts and not reseller accounts however most of the instructions apply equally to both.

Step 1 : Creating hosting plans.

When you first setup your reseller account you will want to create some hosting plans to sell to your customers, these plans are essentially templates that define the limits applied to a customers hosting space. You can create as many different types of plan as you like to suit each hosting space requirement of your customers. however for organisational purposes it is sometimes better to create just a few standard plans and use add-on plans (see below) to apply custom features. 

For some more info and screen-shots see :  http ://help.dotnetpanel.com/Administrator%20Guide/Creating%20Hosting%20Plans.aspx

Step 2 : Creating add-on plans (Optional)

Add-on plans allow you to create purchasable extras for your clients, like additional space, bandwidth , databases or email account etc that can be applied to a customers current plan without needing to upgrade the plan. Add-on plans are not required before being able to create new space

For some more info and screen-shots see :  http ://help.dotnetpanel.com/Administrator%20Guide/Creating%20Hosting%20Add-Ons.aspx

Step 3 : Creating users / customers

Creating a user is the first step in adding a sub-account to your reseller plan, If you are reselling some of your space then you are advised to create a user account for the new customer, this will provide them with their own independent user-name and password to access the control panel so they can manage their own hosting space, you also assign the users role at this point and can create standard user accounts or even reseller accounts of your own.

For some more info and screen-shots see :  http ://help.dotnetpanel.com/Administrator%20Guide/Creating%20User%20Accounts.aspx

Step 4 : Assigning a plan to a user account (Creating hosting space)

To assign a plan to a customer account browse to the customer account home page and click the "ADD HOSTING SPACE" button.
You will then be optionally asked to add some space resources like a website domain, ftp account and an email account, this helps your customer get up and running quickly as otherwise they would have to create these things before they could use the hosting.

At this point you can also send them a welcome letter that will give them details on how to access their hosting space and about any preconfigured accounts available. The welcome letter can be customised from within your reseller account window along with many other functions.

For some more info and screen-shots see :  http ://help.dotnetpanel.com/Administrator%20Guide/Creating%20Hosting%20Spaces.aspx

Most of the above pages can be reached from the following page http ://help.dotnetpanel.com/Administrator%20Guide/Home.aspx

It is also a good idea to take a look at the DotNetPanel reseller login demo at http ://www.dotnetpanel.com/DotNetPanel/Demo.aspx
login to the reseller demo to see example plans and configs.

I hope this guide gives you enough information to get you started, if you have any specific questions regarding your reseller space not discussed in our knowledge base then please open a support ticket or talk via our live chat.