Preguntas Frecuentes - FAQ

Securing your site

Typical attack vectors for hacked sites are the following:

Insecure file and folder permissions where write access has been given to publicly accessible files.
Third party apps (wordpress, joomla etc) that have NOT been secured and kept up to date, including any add-on modules.
Compromised Passwords for FTP, Control Panel or CMS etc that allow a hacker access to the hosting plan files.
Compromised Mail accounts which may have emails with ftp/panel passwords saved or that allow hackers to request password resets from your host.

Tips for securing your site

Write permissions should only be assigned to files / folders that explicitly require write access and if possible they should be hosted below the websites root folder where thay are not directly accessible by website browsers.

In our Windows hosting you can manage permissions using the control panel file manger by clicking the padlock next to any file or folder you need to alter. Users should avoid ticking the "enable write permissions" option in the website properties page as this will assign write permissions to all files and folders in the site and is highly insecure.

In our Linux hosting you can set permissions via the file manager or via the FTP chmod command.

Always use complex passwords for all accounts. Using a password manager like Lastpass or Keepass to generate and manage complex passwords is a good idea.

We offer security audits for a small fee and they can save you time understanding where your site may be lacking is security.

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