The most common reason for these errors is that the domain is no longer registered or has been transferred away from us.

Specifically for newly registered .IT domains it can mean that DNS was not correctly set up within the 30-day limit and the .IT domain registry (nic.it) has deleted the domain. In this case, the domain will have to be re-registered.

If none of the above applies to you then please contact Technical support for assistance.



  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Can I administer a domain registered with another provider through your control panel?

Yes, you can, the company that you registered the domain with should allow you to set the...

How to use a domain registered with another domain registrar with ServWise Hosting

In your domain registrars control panel you should look for an option to set/change the NS (Name...

After how many hours should I be sent the Auth-Info for transferring a domain name?

Normally, the auth-info is provided instantly by the registrar's automated system, if the system...

Creating Name Servers

You can create name servers from our main site for any domain that we are the registrar. This is...

Domain Name Transfer Dispute Resolution Policy

The Transfer Dispute Resolution Policy (TDRP) applies to transactions in which a domain-name...