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How to calculate bandwidth, what does unlimited, guaranteed really mean etc...

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Information about billing, methods of payment, VAT etc

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 Accessing mySQL remotely

Remote access to any of our database servers is provided solely for periodic maintenance, backups...

 Are the databases included on the hosting plan price?

All our hosting plans include MySQL database by default, our Linux servers also have postgreSQL...

 Available Databases with our hosting plans

All of our plans come with MySQL Database support as default with a number of other Database...

 Do we offer free hosting?

No, BUT you can join our affiliate scheme without even being a customer of ServWise, and this is...

 Do we provide Secure SMTP, POP3, IMAP (SSL and TLS)?

SSL/TLS is supported for all email protocols.  Where your client supports it, you can use TLS on...

 Do you allow to increase the disk space or bandwidth of the preconfigured hosting plans?

If you realize that the disk space purchased is no longer sufficient for your needs, you can...

 Do you do backups?

Yes, we perform nightly backups and in many cases we keep multiple nightly backups, however...

 Do you provide a secure method of transferring files such as FTPS?

  All file transfers using ftp can be secured using FTPS, which is similar to using https rather...

 Do you provide a way to test the access speed of your servers?

You can test the speed of our servers at the following addresses: For our European servers...

 Do your control panels support secure browsing (https)?

Yes our control panels support secure (https) browsing For Windows plans please visit...

 Do your hosting plans support SilverStripe?

Both our Windows and Linux hosting plans support SilverStripe.  SilverStripe is available as an...

 Do your Linux hosting plans include shell access via ssh?

Sorry we no longer provide shell access for our Linux accounts.

 Does our hosting offer url rewrite tools?

Yes, indeed. We offer url rewrite tools mod_rewrite for Linux and Isapi_rewrite for Windows on...

 How to choose an hosting plan that suits your needs

Obviously everyone has different hosting needs so choosing the right hosting package can be...

 Is there a limit to the size or number of databases Microsoft SQL server you can create?

The only limitation for Microsoft SQL server databases is the space, you can create unlimited...

 Justification for additional IP addresses

Due to the now limited number of IPs in the IP4 address space the IP Authorities of different...

 Shared SSL

All our hosting plan offer a shared SSL included on the price. Each site can have 1 or more...

 UK Data Centre and Network Infrastructure

UK Data Centre and Network Infrastructure ServWise hosts all of it's European servers in...

 What are some of the important features that all web hosting plans should offer?

All of our plans offer the following key features: FTP AccessFTP is the primary means of...

 What control panels do you use and do you have a demo?

We have both Windows and Linux servers and use the best-of-breed control panel for each. Windows...

 What is the specification of your network, data center and client servers

Our Data Centres ServWise operates out of a number of Data Centres in the US and UK. UK Data...