To complete an SSL order you will first need to generate a Certificate Signing Request (CSR) from your hosting control panel. If you are unsure how please contact support.

The following information will be needed to generate your CSR -

  1. The fully qualified domain name that you wish to secure (Sometimes called common name) e.g mydomain.com.
    In most cases, the SSL will also cover the www. version of the domain so an SSL issued for mydomain.com will also cover www.mydomain.com and an SSL for xyz.mydomain.com will also cover www.xyz.mydomain.com. When ordering a wildcard SSL you should enter *.mydomain.com instead.
  2. Your business name
  3. A department name e.g. IT or Web (this can be whatever you like)
  4. Your Town/City
  5. Your Province, County or State
  6. Your two-letter country code e.g. US, IT or GB etc
  7. An email address

If you do not have web hosting with ServWise, please ask your hosting provider their procedure to generate a CSR.

Once you have your CSR you can submit it as part of the SSL order and once you have your SSL you can either install it yourself or send it to our support staff to be installed.

TIP: make sure the details you used for the SSL match the details you submit to the SSL issuer when ordering the SSL otherwise you may find the SSL is held for manual approval or even rejected.



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